- I have not been charged. - What should I do?
- I want to return an item and paid via Unzer. - Is there anything I need to keep in mind?
- My purchase request has been declined by Unzer. - What can I do?
- What are my options after receiving a payment reminder?
- How long do I have to pay my Unzer order?
- I am receiving emails from Unzer / Payolution. - Is this normal?
- What is the minimum order value required to qualify for free shipping?
- What payment methods do you accept?
- Can you deliver to post offices, Paketshops or Packstations?
- Do you offer gift vouchers?
- I accidentally transferred money to you when purchasing on account, and now I have received a payment request from Klarna. What should I do?
- Why isn't my promo code working?