There are a few possible reasons your promotional code may not be working:
- Validity: Please ensure that the code you entered is still valid. Some codes have expiration dates or specific timeframes during which they can be used.
- Case sensitivity: Double-check if you entered the code in the correct case (e.g., with capital letters).
- Formatting: Check if there are any spaces or special characters in the code you entered. Ensure that you entered the code exactly as provided, without any extra characters or spaces.
Please note that our promotional codes cannot be applied to products which are already discounted, such as bundles or sale items. Additionally, multiple promotional codes and/or gift cards cannot be combined.
Feel free to contact us if you have any questions regarding the conditions of your promotional code.