We apologise for any delay in responding to your inquiry. Our customer service team strives to address all customer messages as quickly as possible. Typically, we aim to respond within 24 hours. However, please understand that during weekends and public holidays, response times may be slightly longer.
To avoid any potential delays, we kindly request that you refrain from sending multiple inquiries regarding the same issue. This helps us streamline our communication and ensure a smoother resolution process for both your request and other customers' inquiries.
We appreciate your understanding and assure you that we value your business. Thank you for your patience, and we will be in touch with you soon.