Items can be returned within 14 days of receipt.
We will refund you the purchase price of the returned items as soon as possible after we receive and process your return.
Simply send the unopened, unused items in their original packaging to one of the following addresses:
1. If you wish to send your return using DHL, please address to:
Yoshi en GmbH
An der Eichspitze 600
14974 Ludwigsfelde
Deutschland
2. If you wish to send your return using HERMES (from Germany), please address to:
Yoshi en GmbH
Gewerbegebiet Etzin 1
14669 Ketzin
Deutschland
3. If you wish to send your return using any other shipping carrier, please address to:
Yoshi en GmbH
Schöneberger Str. 21A
10963 Berlin
Deutschland
Once we have received and processed your return, we will of course refund the purchase price of the returned items as quickly as possible.
The refund will be issued to the payment method used for the original purchase.
Very important additional information:
Include your invoice or a legible note with your order number to help our warehouse staff identify your return. Please make sure to insure the return package with your shipping provider, as we are not liable in the unlikely event of loss or damage during shipment.
Note: We are unable to compensate you for the shipping costs incurred.